Return policy

The products available through our online store have been selected on the basis of their quality by their producer, their formality (to maximize their area of ​​origin) and their good price / quality ratio. All the products you find on the website are kept in the ideal maintenance required.

However, regardless of our care and attention and without our own responsibility, there is the possibility that a product may be damaged or defective.

Order cancellation

You can cancel your purchase at no cost if our cancellation is requested before sending it.

If you wish to cancel your order once it has already been executed, you will only be charged for the shipping costs involved, even if the original shipment did not involve a charge for transport costs.


Return products

You may return any product within 10 calendar days of the date of receipt if the product is in its original state.


Replace defective products

If a product displays a defect, it is damaged or broken, then you must contact us within 2 days of its receipt for immediate replacement at your own expense.

Replacement can be done with the same or another product.

Your account can be credited or a refund can be made (return to your credit card or cash back to an account number you give us) as soon as possible.


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